Your personal data is of the utmost importance to us. This page provides a full breakdown of how w100 collects, uses, and keeps your information secure.
W100 collects various types of data when you register and use the platform, helping to keep it secure, functional, and personalized. The data collected falls into several main categories, each serving a specific purpose. We always collect only the minimum information necessary and do not store any data beyond what is needed.
At registration, we collect your name, mobile number, email address, date of birth, and password. A photo of your national ID or other government-issued document may be requested for identity verification. This information is essential for account security and legal compliance. You are responsible for keeping the details you provide accurate and up to date.
When you access the w100 platform, your device type, operating system, browser version, and IP address are automatically recorded. This technical information is used for platform security monitoring and detecting unauthorized access. For mobile app users, device ID and push notification tokens may also be collected. This data is not used on its own to identify any individual.
When you make a deposit or withdrawal via bKash, Nagad, Rocket, or other local payment methods, we record the transaction date, amount, and the last few digits of the payment method used. w100 never stores your full mobile banking PIN or card number. These transaction records are used to meet regulatory requirements for anti-money laundering (AML) and financial accountability. All financial data in BDT is stored in encrypted form.
We collect behavioral data on which games you play, which betting markets you browse, how long your sessions last, and which features you use most. This data helps with platform development, responsible gaming monitoring, and personalizing your experience. Usage pattern analysis also enables us to detect unusual activity or potentially fraudulent behavior.
W100 uses collected data solely for specific, legitimate, and transparent purposes. No information is used beyond its stated purpose, and none is sold to third parties. The primary purposes of data use are detailed below.
Your data is used to create and verify your account, ensure its security, and manage your login sessions. Identity verification is essential — without it, secure transactions cannot be carried out.
Payment data is required to process deposits and withdrawals, issue bonuses, and maintain financial records. All BDT transaction data is stored securely.
Device data and behavioral data are used to detect suspicious activity, multiple accounts, and fraudulent betting patterns. This is essential for protecting all users on the platform.
Usage patterns are monitored to identify at-risk behavior, with support offered to users when needed. Responsible gaming is a core part of our commitment.
Your contact information is used for account notifications, promotional offers (with your consent), and customer support. You can opt out of marketing communications at any time.
Aggregated usage statistics are analyzed to improve the platform's games, interface, and betting options. This analysis is always conducted on a combined, anonymized basis.
W100 uses cookies and similar tracking technologies to keep the platform running and improve the user experience. Cookies are small text files stored in your browser or device that help remember your session details on future visits. w100 categorizes cookies into four types: Essential Cookies, Functional Cookies, Analytical Cookies, and Marketing Cookies.
You can manage or delete cookies at any time through your browser settings. Please note that removing essential cookies will prevent you from logging into your account. For more information, visit our FAQ View Page.
W100 employs industry-standard security technology to protect user data. All stored sensitive information is secured with AES-256 encryption, and TLS protocol is used during data transmission. Our server infrastructure undergoes regular security audits, with active firewalls and intrusion detection systems in place to prevent unauthorized access.
User data is retained for as long as an account remains active or as required to meet legal obligations. Even after account closure, financial records must be kept for a specified period in accordance with regulatory guidelines. Transaction records are typically retained for a minimum of five years, in line with Bangladesh's prevailing financial regulations. Once the retention period expires, data is securely deleted or anonymized.
Our security team operates 24/7 to quickly detect and respond to any data breach. If a security incident occurs, affected users will be notified as soon as possible and appropriate protective measures will be taken. To keep your account secure, use a strong password and never share your login credentials with anyone.
W100 never sells your personal data to third parties for commercial purposes. However, limited information may be shared in specific circumstances and under strict confidentiality agreements. Full details on these exceptions are provided transparently below.
Minimum necessary data is shared with payment gateway operators — including bKash, Nagad, and Rocket — to process transactions. These partners are required to follow their own strict data protection policies.
Data may be disclosed to relevant government or regulatory authorities to meet legal obligations or comply with a court order. In such cases, w100 is required to act in accordance with the law and will notify the user where applicable.
Trusted technology partners involved in cloud hosting, cybersecurity, and customer service software have limited access to data as needed. They are not permitted to use it independently.
Your personal information is never sold or rented to advertisers, data brokers, or any other commercial entities. This is an inviolable commitment at the core of w100's principles.
Every registered user at w100 holds several important rights over their personal data. To exercise these rights, you will need to contact our support team, and appropriate action will be taken following identity verification. Requests are typically processed within 30 business days of receipt.
You can find out at any time what data w100 holds about you and how it is being used. You may also request a full copy of your data.
If any of your saved information is incorrect or outdated, you can request a correction. Keeping accurate records matters for both parties.
You may request deletion of your personal data when closing your account or under certain circumstances. However, some data may need to be retained for a specified period to meet legal obligations.
You also have the right to object to the processing of your data, the right to data portability, and the right to restrict processing in certain circumstances. To exercise any of these rights or to find out more, contact us at support@w100.net. We are committed to responding to all requests promptly and transparently.
W100 reserves the right to update or modify this Privacy Policy as needed. If significant changes are made, users will be notified by email or in-platform notice at least 14 days in advance. Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
The latest version of this policy will always be available on this page, with the update date shown at the top. Previous versions can be provided upon request. If you object to any changes, you may stop using the platform and request account closure.
For any questions, concerns, or requests to exercise your data rights under our Privacy Policy, you can reach our Data Protection Team directly. We're always ready to address your queries and are committed to providing full support in safeguarding your privacy.
Your privacy is protected at w100. Enjoy Bangladesh's premier Sports Betting and gaming experience with complete peace of mind.